shabash

shabash Refund Policy

Introduction

At shabash, we strive to provide a seamless and satisfactory experience for all our users. We understand that there may be instances where you need to request a refund for your subscription. This Refund Policy outlines the circumstances under which we will provide refunds and the process for requesting them.

Subscription Cancellation

• Flexible Cancellation: You can cancel your shabash subscription at any time directly through your account settings. Upon cancellation, your subscription will remain active until the end of the current billing cycle. You will not be charged for the subsequent billing period.

Refund Eligibility

• Initial Subscription Period: If you are not satisfied with shabash during the first 30 days of your initial subscription, you may be eligible for a full refund. To request a refund, you must contact us within this 30-day period.
• Renewal Periods: Refunds for renewal periods are generally not provided. However, if you experience a technical issue that prevents you from using shabash or other extenuating circumstances, please contact us to discuss your situation.
• Special Promotions: Subscriptions purchased during special promotions or at discounted rates are non-refundable.

How to Request a Refund

To request a refund, please follow these steps:

1. Contact Us: Email us at contact@shabash.club with the subject line "Refund Request".
2. Provide Details: In your email, please include the following information:
   • Your full name and the email address associated with yourshabash account.
   • The reason for your refund request.
   • Any relevant details about the issue you encountered or your reason for cancellation.

Our support team will review your request and respond within 5-7 business days. If your refund is approved, it will be processed to the original payment method within 10 business days.

Exceptions

• Chargebacks: If you initiate a chargeback with your bank or credit card company, we will be unable to process your refund directly. Please contact us to resolve any issues before initiating a chargeback.
• Violations: Refunds will not be issued if there is evidence of policy violations or fraudulent activity associated with your account.

Contact Us

If you have any questions about our refund policy or need assistance with your subscription, please do not hesitate to contact us at contact@shabash.club.

Thank you for choosing Shabash. We appreciate your business and are committed to providing you with the best possible service.